GENERAL TERMS AND CONDITIONS

1. Seller's contact details

Title: Martin Ilko
Registered office: Vápensko 30, Kostomlaty nad Labem, 28921
IR: 61910899
Registered:
Telephone: 775 080 982
Email: prodej@silver-components.cz
Contact address: Vápensko 30, Kostomlaty nad Labem, 28921

2. Information

The information about the goods and the price stated by the Seller is binding, except for obvious error. The prices are presented including all taxes (eg VAT) and fees, except for delivery costs.

Information on accepted payment methods is provided here. The Seller does not charge any fees depending on the method of payment.

Accepting an offer with a supplement or deviation is not an acceptance of an offer.

Confirmation of the content of a contract concluded in a form other than in writing, showing deviations from the actual content of the contract, has no legal effect.

Acceptance of unsolicited performance by the Buyer does not imply acceptance of the offer.

The photos on the store website correspond to the goods sold.



3. Delivery of goods

The Seller shall deliver the goods stated "in stock" to the Buyer complete, no later than 7 working days. days after order confirmation, if it does not specify a different delivery time for individual goods. The buyer is obliged to take over and pay the goods. It is recommended that the buyer review the goods as soon as possible.

The Seller shall send the goods documents, especially the tax document (or certificates and certificates) to the Buyer as part of the shipment.
    If the Buyer so requests, the Seller shall confirm in writing to what extent and for what period his obligations from defective performance and how the Buyer may exercise the rights therefrom.

Price and delivery method (download here)

If the Buyer does not accept the goods in breach of his obligation at the agreed time, he is obliged to pay the Seller a storage fee for each day of delay in the amount of CZK 10, up to a maximum of CZK 300. The Seller is entitled to sell the goods in an appropriate manner after the Buyer has demonstrably notified the Buyer by e-mail and provides the Buyer with a new reasonable withdrawal period. The seller is entitled to offset the costs of storage and costs of vain delivery of goods due to lack of cooperation on the part of the buyer to the amount of the sale.

 

4. Cancellation of the order and withdrawal from the contract

The buyer may withdraw from the contract within 14 days of receipt of the goods or the last part of the delivery, regardless of the manner of taking over the goods or making the payment. This period is intended to enable the buyer to acquaint, to an appropriate extent, the nature, characteristics and functionality of the goods.

The buyer is entitled to withdraw from the contract at any time prior to delivery of the goods.

Withdrawal from the contract shall be sent by the buyer to the seller within 14 days. The buyer does not have to state the reason for withdrawing from the contract. In order to facilitate communication, it is appropriate to include the date of purchase or contract / sales document number, bank details and the chosen method of return in the withdrawal.

The Seller is obliged to return to the Buyer the amount fully corresponding to the price of the goods and the cost of its delivery within 14 days of withdrawal, in the same way as the payment received from the Buyer. If a seller offers several options within a particular delivery method, he is obliged to replace the cheapest one for the buyer. At the latest within the same period, the Buyer is obliged to send or deliver the purchased goods to the Seller. Goods should be returned to the seller (not cash on delivery) complete, preferably in the original packaging, must not show signs of wear or damage. The cost of returning the goods is borne by the buyer.

If the returned goods are damaged by a breach of the Buyer's obligations, the Seller shall be entitled to claim compensation for the reduction in the value of the goods against the Buyer and set it off against the refunded amount.


Exceptions: The right of withdrawal cannot be applied to contracts for the supply of goods modified according to the wishes of the consumer or for his / her own and for contracts for goods (selected surface finishing in goods, custom-made wire, chain-link)

A specimen withdrawal form is available here.


5. Rights and Obligations of Defective Performance

Take-over quality

If the goods received have deficiencies (eg they do not have agreed or legitimately expected properties, do not match the usual or agreed purpose, are not complete, do not match their quantity, measure, weight, or quality does not correspond to other legal, contractual or pre-contractual parameters), defects in goods for which the seller is responsible.

The Buyer may claim from the Seller within two years of receipt of the goods at its request a claim for free removal of the defect or for a reasonable discount on the price; if this is not disproportionate to the nature of the defect (especially if the defect cannot be removed without undue delay), a request for delivery of a new item free of defects or a new part without defects may be applied if the defect only concerns this component.

If the repair or replacement of the goods is not possible, the buyer may request the full refund of the purchase price based on the withdrawal from the contract.

Within six months of receipt of the goods, it is assumed that the defect of the goods already existed upon receipt of the goods.

The seller is not obliged to buy the claim